Through our partnership with Colorado Springs Utilities (CSU Project COPE) and Energy Outreach Colorado (EOC), we provide utilities payment assistance to families and individuals struggling financially due to a personal crisis or emergency to avoid disconnects and seasonal hardship.

Eligibility Requirements:

Colorado Springs Utilities - Project COPE

• You must be experiencing an emergency situation.
• Your household can only receive COPE assistance once in a 12-month period from any COPE agency.
• You must have an existing, active account with Colorado Springs Utilities.
• You have must have a red Notice of Discontinuance from Colorado Springs Utilities.
• Assistance amount is dependent on your emergency situation and the limit
  set by Colorado Springs Utilities.
  
  • Please bring a copy of your most current bill along with your disconnect notice.
• Between Nov. 1 and April 30, you must apply and be approved for LEAP (1-866-HEAT-HELP) before applying for COPE assistance.
  • If you are over income or CSU is not your heating source, you’re not required to apply for LEAP. Documentation of exemption is needed to access COPE.
  • Find more information HERE.
• Appointments for Project COPE are available by participating in our random
  drawing. Click HERE for information on how our random drawing system works.
  
  • To find more information about Project COPE, click HERE.

Electric and propane providers other than Colorado Springs Utilities:

Energy Outreach Colorado (EOC)

• EOC funding cannot be used for Colorado Springs Utilities.
• Your residence must be in El Paso County.
• You must meet income guidelines.
• Your household must not have received EOC assistance since Oct. 1, from any agency for this provider.
• Assistance amount is dependent on your emergency situation and the limit set by Energy Outreach Colorado.
• Appointments for EOC assistance can be scheduled by calling Jenny at 719-427-2115. Appointments for Colorado Springs Utilities Project COPE are not made on this line.
• Appointments are also available by participating in our random drawing.
  Click HERE for more information.
  
• For electric bill:
  • Your account must be past due.
  • You must provide a copy of your utility bill or disconnect notice.
• For bulk fuel (propane, wood, coal, pellets, etc.):
  • You must be at 30% or less of your supply.
  • 100 gallon or larger propane tank.